IT IS Service Desk - GlobalServiceDesk (GSD) IT- SAP

Greetings from TCS!

Job Title: IT IS Service Desk - Global ServiceDesk (GSD) IT- SAP

Walkin Date: 9thMay 26

Walkin Location: Assotech Business Cresterra, Near gate number 5, TCS Yamuna Tower, VI, Plot No.22, Noida-Greater Noida Expy, Sector 135, Uttar Pradesh 201301

Walkin Time: 9am-1pm

Experience Range: 2-4 years

Job description:

TCS has always been in the spotlight for being adept in the next big technologies. What we can offer you is a space to explore varied technologies and quench your techie soul.

What we are looking for:

• Handling Expert level of hands-on experience on SAP Roles &
• access, SAP Security support issues.
• Working as part of the SAP Support Desk team in a Contact Centre
• setup.
• Solving user queries and technical problems independently.
• Supporting day-to-day issues related to finance transactions and
• travel expenses.
• Communicating clearly in English with users (spoken and written).
• Creating and updating support documents and issue logs.
• Willing to learn and support other SAP areas like user creation.
• Meeting service level targets in a Service Desk environment.
• Helping improves support processes and team efficiency.

Minimum Qualification: 15 years of full-time education