Endpoint Support Troubleshooting: Provide first-level technical support for internal teams, troubleshooting issues across Windows and Mac operating systems to ensure minimum downtime.
Security Patch Management: Assist in regular patch management processes and manage VPN configurations to ensure secure remote access for employees.
Access Management: Handle user account creation, permissions, and access revocation across various internal tools and systems, ensuring strict adherence to security protocols.
Inventory Asset Management: Maintain an accurate inventory of hardware and software assets, tracking assignments and managing procurement or repairs as needed.
System Protection: Monitor and manage anti-virus solutions to protect organizational assets from external threats.
Data Security: Assist in the management and monitoring of Data Loss Prevention (DLP) solutions to safeguard sensitive company information.
Skills Qualifications
Operating Systems: Strong working knowledge of Windows and macOS environments.
Networking Basics: Understanding of basic networking concepts (IP, DNS, VPN) and troubleshooting.
Security Awareness: Basic understanding of data privacy, anti-virus management, and access control principles.
Technical Curiosity: Willingness to learn about patch management tools, DLP solutions, and enterprise security frameworks.
Communication: Ability to communicate technical issues clearly to non-technical staff.
Desired Qualities
Problem-Solving Skills: Ability to troubleshoot and solve problems efficiently and provide practical solutions.
Communication Skills: Strong verbal and written communication skills to effectively collaborate with team members.
Adaptability: Flexibility to adapt to new technologies and challenges, showing a willingness to learn and grow within the role.
Attention to Detail: Keen attention to detail when managing access rights and inventory logs to prevent future issues.
Proactive Attitude: Takes initiative to identify issues and opportunities before they become problems.
What Is It Like Working At Amaha
The learning opportunities are limitless and we guarantee an exciting and transparent work culture.
You will get the chance to contribute to a thriving start-up providing mental health solutions to millions of Indians!
This Includes:
Working in a supportive, collaborative, and entrepreneurial atmosphere.
Being part of a work culture that is driven by creativity and excellence.
Our team is (mostly) young, energetic, the best at what they do, and growing every day.
You will be working alongside people who are passionate about their work and can teach you skills across several domains and fields.
