Description
Role & Responsibilities :
We are seeking an experienced IT Infrastructure/System Administrator to manage, secure, and optimize our IT environment. The ideal candidate will have expertise in enterprise-grade tools, strong troubleshooting skills, and hands-on experience configuring secure integrations, managing endpoint deployments, and ensuring compliance across platforms.
- Administer and manage Office 365 suite (Outlook, SharePoint, OneDrive, Teams etc) and related services/configurations.
- Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
- Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
- Administer Jira, FortiGate firewalls and Wi-Fi, antivirus solutions, and endpoint management systems.
- Provide network administration : routing, subnetting, VPNs, and firewall configurations.
- Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
- Manage Assets Explorer for device and asset management/inventory.
- Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
- Provide remote support for end-users, ensuring quick resolution of technical issues.
- Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
- Collaborate with internal teams and external vendors to resolve issues and optimize systems.
- Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
Ideal Candidate
Proven hands-on experience with :
- Office 365 administration and compliance.
- User onboarding/offboarding processes.
- Compliance, audit, and inventory management tools.
- Jira administration, FortiGate firewall, Wi-Fi, and antivirus solutions.
- Networking fundamentals : subnetting, routing, switching.
- Patch management, updates, and vulnerability remediation across Windows, Linux, and macOS.
- Assets Explorer/inventory management
- Strong troubleshooting, documentation, and communication skills.
Preferred Skills
- Scripting knowledge in Bash, PowerShell for automation.
- Experience working with Jira and Confluence.
Perks, Benefits And Work Culture
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits
(ref:hirist.tech)
