IT Infrastructure Engineer (Trivandrum)

Role Overview

As an IT Infrastructure Engineer, you will play a critical role in maintaining, securing, and optimizing the organization's IT infrastructure, including hardware, software, servers, and network systems. You will ensure the seamless operation of business-critical IT services, strengthen cybersecurity measures, and support the technology needs of our US Healthcare operations environment.

Key Responsibilities

Manage and maintain IT infrastructure, including servers, workstations, networking equipment, and peripherals.

Perform hardware diagnostics, troubleshooting, repairs, and upgrades as required.

Maintain accurate inventory and documentation of all IT assets.

Install, configure, and support software applications used across the organization.

Coordinate with software vendors and service providers for issue resolution, updates, and maintenance.

Monitor server and network performance to ensure high availability and reliability.

Implement and maintain security protocols to protect sensitive organizational and healthcare data.

Conduct routine infrastructure monitoring, preventive maintenance, and performance optimization.

Troubleshoot and resolve infrastructure-related incidents within defined timelines.

Support disaster recovery planning, backup management, and business continuity initiatives.

Conduct regular security audits, vulnerability assessments, and compliance checks.

Create and maintain comprehensive documentation of infrastructure configurations, procedures, and policies.

Generate reports on system performance, incidents, and infrastructure improvements for management review.

Collaborate with cross-functional teams to support IT projects and technology initiatives.

Provide technical guidance and support to internal teams and end-users.

Ideal Candidate Profile

• Bachelor's Degree in Computer Science, Information Technology, or a related field is preferred.
• Minimum 3-5 years of experience in IT Infrastructure Management, System Administration, or Network Administration.
• Strong expertise in hardware and software troubleshooting, installation, and maintenance.
• Hands-on experience managing servers, networking equipment, operating systems, and IT security tools.
• Knowledge of healthcare IT systems and compliance standards such as HIPAA will be an added advantage.
• Industry certifications such as CompTIA, Microsoft, Cisco, VMware, or equivalent are preferred.
• Excellent English communication skills, both written and verbal.
• Strong analytical thinking, problem-solving abilities, and attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Immediate joiners or candidates who can join within 30 days will be given preference.
• Willing to work night shift from our office at Elippode, Trivandrum.

Why Join Ecorgy Solutions

Step into a career that offers international healthcare exposure, cutting-edge technology experience, and long-term professional growth opportunities.

Employee Benefits

• EPF
• Group Mediclaim Policy after 6 months
• Gratuity Benefits
• Performance-based Rewards & Career Growth
• Training and Mentorship Programs
• Professional Development Opportunities
• International Portfolio Enhancement in US Healthcare Operations

Immediate Openings Available

If you are passionate about infrastructure management, cybersecurity, and enterprise technology operations, this is your opportunity to join a growing global healthcare support team.

Apply Now

Send your resume to: [Confidential Information]

Call / WhatsApp

9061161927

Location

TC 41/2415, Elippode, Valiyavila P.O, Thirumala, Thiruvananthapuram, Kerala – 695006, India

IT Infrastructure Engineer | IT Systems Engineer | Infrastructure Support Engineer | Senior System Engineer | IT Operations Engineer | Information Technology Engineer Enterprise Infrastructure Engineer | IT Administrator | Senior Infrastructure Engineer | Technology Infrastructure Specialist