Skills:
Linux, IBM AIX, AS400, Virtualization, Red Hat Linux, centos, vmware,
JOB TITLE: IT Infrastructure Analyst (Linux, AS400, AIX) L2
- Indore, India
JOB PURPOSE: IT Infrastructure Analyst is a key member of the Offshore Operations Delivery Centre responsible for managing and supporting enterprise server infrastructure across Linux, AS400, and AIX platforms. The role focuses on ensuring operational stability, infrastructure compliance, and process automation while providing L1-L2 support and contributing to continuous improvement of systems and documentation.
QUALIFICATION:Engineering Degree (Computers / Electronics)
CERTIFICATIONS: Certifications such as Red Hat Certified Engineer (RHCE), IBM Certified System Administrator - AIX, or IBM iSeries certifications are preferred.
AI-related training or certification will be considered an added advantage.
EXPERIENCE: Minimum 5-8 years of hands-on experience in Linux (RedHat/CentOS/Ubuntu), AS400, and AIX
REPORTING TO: NOC SDM
Responsibilities (includes All Tasks)
Key Responsibilities
- System Administration & Support
- Manage and maintain Linux (RedHat/CentOS), AS400 (IBM iSeries), and AIX systems across production and non-production environments.
- Provide L2-level support for server infrastructure, including troubleshooting, performance tuning, and patching.
- Responsible for managing system health, capacity, and performance.
- Understanding of monitoring tools such as SolarWinds, Manage Engine, Dynatrace etc
- Infrastructure Operations
- Implement and manage virtualization platforms (e.g., VMware, PowerVM).
- Coordinate software upgrades, hotfixes, and kernel updates across platforms.
- Maintain high availability and disaster recovery configurations.
- Automation & Scripting
- Develop and maintain automation scripts using Bash or PowerShell.
- Support configuration management using tools like Ansible or Puppet.
- Security & Compliance
- Ensure systems are compliant with internal and external audit requirements.
- Implement security hardening measures and vulnerability remediation.
- Collaboration & Documentation
- Work closely with cross-functional teams (network, storage, application) to resolve incidents and implement changes.
- Maintain detailed documentation for system configurations, SOPs, and change logs.
Technical Skills /Competencies
MANDATORY
Infrastructure Knowledge: Familiar with enterprise components like Active Directory, DNS, DHCP, LDAP
Virtualization: Proficient in VMware, PowerVM; exposure to containerization (Docker, K8s)
Scripting & Automation: Strong scripting using Bash, Python, PowerShell; config management via Ansible or Puppet
Monitoring & Performance: Experience with tools like SolarWinds or Nagios, performance tuning & alerts
Backup & Storage: Familiarity with Veritas, Veeam, NetBackup; understanding of enterprise storage systems
Security Patching: Deploy and manage patch repositories (Manage Engine, Red Hat Satellite, SUSE Manager, etc.)
Define sync schedules, approval workflows, and deployment groups
Configure baselines and compliance policies for the patch level
Security & Compliance: System hardening, vulnerability remediation, and knowledge of audit requirements
Documentation & SOPs: Ability to draft clear SOPs and maintain infrastructure documentation
Cloud Exposure (Nice to Have): AWS, Azure, hybrid infrastructure models
OPTIONAL
Administration knowledge in HPUX
Experience with AI-based implementation or support will be considered an added advantage.
Soft Skills
MANDATORY
Strong analytical and problem-solving ability
Excellent written and verbal communication
Clear and accurate documentation skills
Team player with ability to work across departments
High attention to detail and proactive security mindset
