Job Description
About The Company
NelsonHall is a renowned global market analysis firm dedicated to providing comprehensive research and insights that facilitate digital and operational transformation for organizations worldwide. With a focus on the IT services sector, NelsonHall offers strategic intelligence, thought leadership, and market forecasts that enable clients to make informed decisions, optimize their operations, and stay ahead of industry trends. Our expertise spans a wide range of industries and markets, making us a trusted partner for leading enterprises, service providers, and vendors seeking to navigate complex digital landscapes.
About The Role
NelsonHall is seeking motivated and experienced industry research analysts specializing in IT services to join our team. These remote roles offer significant flexibility and are ideal for candidates who possess a deep understanding of the IT services market, particularly in operational transformation and strategic sourcing. As a research analyst, you will be responsible for producing detailed market analyses, profiling IT service providers, and offering strategic insights to industry stakeholders. You will liaise with senior executives, industry leaders, and clients, establishing yourself as a subject matter expert and thought leader within your designated area of expertise.
Qualifications
The ideal candidate will demonstrate a strong desire to learn and develop expertise in the IT services domain. Intellectual curiosity, analytical skills, and a passion for market research are essential. Candidates with deep experience in the IT services industry—especially in operational transformation, strategic marketing, product management, or bid support—are highly preferred. Additionally, individuals with strategic sourcing experience at major enterprises, MBA qualifications with an interest in becoming a market expert, or those with excellent communication skills and the ability to build relationships across the industry will thrive in this role. While an MBA is valued, relevant domain experience and enthusiasm for the industry are of greater importance.
Responsibilities
The core responsibilities of this role include the production of comprehensive IT services market analyses and provider profiles, acting as a subject matter expert, and demonstrating thought leadership to clients. Specific duties encompass interviewing senior personnel within major IT service providers, writing detailed profiles and market reports, assessing vendor capabilities, and developing NEAT charts. The analyst will attend industry events, track vendor news—including financials, mergers and acquisitions, and new offerings—and assist vendors in their strategic development and operational transformation initiatives.
Additional activities involve developing and maintaining a social media presence to propagate NelsonHall's research, updating market forecasts annually, and helping buy-side firms identify suitable vendors and innovative solutions. The analyst will also provide strategic advice and executive feedback to vendors, supporting their positioning and market strategy. This role requires a proactive approach to staying current with industry trends, news, and technological advancements to provide accurate and insightful market intelligence.
Benefits
NelsonHall offers a competitive and comprehensive benefits package designed to support our employees professional and personal growth. Benefits include flexible working arrangements, opportunities for continuous learning and development, and exposure to a dynamic and collaborative work environment. Employees gain the unique opportunity to engage with industry leaders, influence market trends, and develop expertise in a rapidly evolving sector. Additionally, our remote working model provides the flexibility to balance work and personal commitments, fostering a healthy and productive workplace culture.
Equal Opportunity
NelsonHall is committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives and backgrounds enhances our ability to serve our clients effectively and innovate continuously. We are proud to be an equal opportunity employer and do not discriminate based on race, ethnicity, gender, age, sexual orientation, disability, religion, or any other protected characteristic. We encourage applicants from all backgrounds to apply and join our team in shaping the future of market analysis and industry insights.
