IT Help Desk Intern
Ncr AtleosThis job is no longer accepting applications
Job Description
Role Summary
This internship provides an opportunity to gain hands-on experience in IT support and help desk operations within a global technology environment. The intern will work closely with IT teams to troubleshoot and resolve hardware/software issues, assist in system setups, and deliver excellent internal customer support.
Key Responsibilities
- assist users with troubleshooting hardware and software issues
- support installation and configuration of computer systems and applications
- document technical issues and resolutions in ticketing tools
- escalate unresolved incidents to appropriate teams as per guidelines
- maintain asset records and support inventory audits
- provide support for email, VPN, and other IT services under supervision
- assist in onboarding support including system setup for new employees
Basic Qualifications
- currently pursuing or recently completed a degree/diploma in Information Technology, Computer Science, or related field
- understanding of basic IT concepts and Microsoft Office Suite
- eagerness to learn and adapt in a fast-paced IT environment
Preferred Qualifications
- coursework or certifications in IT support, hardware, or networking ( CompTIA A+, Microsoft certifications)
More Info
About Company
Atleos (NYSE: NATL) is a leader in expanding self-service financial access, with industry-leading ATM expertise and experience, unrivalled operational scale including the largest independently-owned ATM network, always-on global services and constant innovation. Atleos improves operational efficiency for financial institutions, drives footfall for retailers and enables digital-first financial self-service experiences for consumers. Atleos is headquartered in Atlanta, Georgia, with approximately 20,000 employees globally.