A fast-growing IT services and SaaS implementation firm in the Cloud SaaS & Business Process Automation sector, delivering CRM transformation, finance automation and workflow-driven productivity solutions for SMBs and enterprises across India and APAC. We implement, integrate and manage Zoho suites and adjacent cloud tooling to drive measurable business outcomes.
Primary job title (LinkedIn best-performing): Zoho Administrator
Role & Responsibilities
- Administer and maintain the Zoho stack (CRM, Creator, Books, One) for on-site teamsuser provisioning, roles, profiles and access controls.
- Design and deploy CRM customizations: modules, layouts, fields, workflows, blueprints and validation rules to automate sales and service processes.
- Develop Deluge scripts and server-side logic in Zoho Creator/CRM to implement complex automations and custom functionality.
- Build and maintain integrations using REST APIs and middleware (Zapier or custom connectors) to synchronise data across ERP, finance and support systems.
- Lead data operations: data imports/migrations, data quality checks, backups, and scheduled reconciliation routines.
- Provide on-site support and training for business users; create runbooks, release notes and technical documentation to enable smooth change management.
Skills & Qualifications Must-Have
- Zoho CRM
- Zoho Creator
- Deluge
- Zoho Books
- Zoho One
- REST APIs
Preferred
- Zoho Analytics
- Zoho Desk
- Zapier
Qualifications: Bachelor's degree in Computer Science, IT or related field (or equivalent); prior experience with Zoho implementations and on-site support; strong troubleshooting and documentation skills. Certifications in Zoho or cloud integration platforms are a plus.
Benefits & Culture Highlights
- Hands-on, on-site role with exposure to end-to-end Zoho implementations and cross-functional business processes.
- Opportunity for Zoho certification reimbursement and structured career progression into solution architecture or integrations engineering.
- Collaborative, product-minded team focused on continuous improvement, documentation and measurable business impact.
Skills: azure active directory,zapier,antivirus solutions,windows os,desktop support,documentation,firewalls,backup management,zoho crm,cloud-based applications,it support,zoho desk
