IT Executive For FMCG Industry company - Mumbai

Job description

Roles and Responsibilities:

Experience : 4 to 7 Year

Salary: up to 7 LPA

Menu Management:

Create, update, and maintain product menus on POS systems, aggregators, Airports, etc

Manage pricing, combo, offers, add-ons, modifiers, and categorization in master data.

Coordinate with cross functional teams for menu rollout and changes.

Ensure timely and error-free deployment of menus across all stores and platforms.

Perform checker activity after go-live of menu updates.

Manage Atlas/Urbanpiper for user creation & rights assignments

Store POS Support:

Provide first-level support to stores for POS-related issues (pricing, billing, receipt printing, menu not visible, etc.).

Coordinate with IT/POS vendors for escalation and resolution of system-level issues.

Monitor POS health, sync issues, and ensure data replication to HO systems.

Train new store staff on POS usage and menu operations.

Create/Maintain menu of POS configurations, menu logs, and support tickets.

Key Skills & Competencies:

Hands-on experience with POS systems (e.g., LS Retail, Petpooja, UrbanPiper, etc.).

Understanding of restaurant/store operations and menu structures.

Hands-on experience on Excel.

Good communication skills for coordination with internal teams.

Ability to work under pressure and meet tight deployment timelines.