IT Consulting

Responsibilities :

Key Responsibilities: . Responsible for implementing, configuring, managing and troubleshooting middleware and applications within the scope. . Single point of contact for the clients seeking technical expertise in the day-to-day operations or application releases or for the major projects impacting the critical applications. . Troubleshoot and resolve complex middleware and application issues, ensuring minimal downtime and optimal performance. . Should strive to constantly improve the operational activities for faster delivery or releases, better performance and stability for the applications within the scope. . Develop and maintain technical documentation, standard operating procedures, and installation guides. . Participate in incident, change, and problem management processes as per ITIL standards. . Collaborate with architects, developers, and infrastructure teams to support application deployments and integrations. . Automate middleware installation, configuration, and operational tasks. . Vendor management and reporting activities. . Ability to understand the global integration of applications

Additional Responsibilities:

Knowledge of cloud technologies (AWS, CGP)

Technical and Professional Requirements:

Required Skills & Qualifications: . 6-10 years of hands-on experience in Middleware technologies (e.g., WebLogic, WebSphere, JBoss, Apache Tomcat, etc.). . Knowledge of standard product used by AL: QLIK, SAP BPC, Oracle Applications . Knowledge in Windows, Linux operating systems. . Solid understanding of application servers, integration platforms, and enterprise application architecture. . Experience in troubleshooting performance issues and conducting root cause analysis. . Knowledge on scripting (e.g., Shell, Python, Ansible) for automation and configuration. . Excellent problem-solving, documentation, and communication skills.