Role & responsibilities:
This position is part of the IT Infrastructure and Cloud team, operating under the teams standards, architecture guidelines, and automation practices. While the primary focus is enabling demo and POV environments for the Sales organization, the engineer will collaborate closely with other IT Infrastructure team members and contribute to broader infrastructure initiatives when needed.
Operating and maintaining cloud-hosted demo platforms (primarily AWS, with Azure support- )Managing supporting services, integrations, and demo-related platforms (e.g., AI dashboards and ServiceNow integrations
- )Performing system installation, upgrades, patching, and configuration managemen
- tMonitoring platform health, improving performance, and ensuring high availabilit
- yManaging incidents, troubleshooting issues, and performing root-cause analysi
- sEnsure demo environments are reliable, consistent, and ready to support customer-facing demonstrations at all times
- .Design, deploy, and maintain environments used for customer Proof of Value (POV) engagements
- .Serve as the primary technical focal point for demo infrastructure, ensuring environments used for demonstrations and evaluations are stable, secure, and production-grade
- .Improve scalability and reliability of demo and POV environments through automation and standardization
- .Operate as a member of the IT Infrastructure & Cloud team, aligning with team standards, architecture practices, and operational processes
.
Preferred candidate profi
- le
9+ years of experience in IT infrastructure, systems engineering, or cloud platform operati - onsExperience deploying and administering physical and virtual servers in enterprise environmen
- ts.Strong Linux system administration experience in production environme
- ntsProven experience deploying and operating enterprise software platforms on cloud infrastructu
- re.Hands-on experience with AWS (primary) and familiarity with Microsoft Az
- ureStrong experience with cloud and virtual infrastructure, including VM instances, compute resources, storage, and disk managem
- entSolid networking knowledge and hands-on experience, including VPC/VNet design, routing, NAT, load balancers, and security gro
- upsHands-on experience configuring and troubleshooting cloud networking and security components, such as security groups, target groups, NAT gateways, and load balancing servi
- cesExperience designing and troubleshooting multi-tier application environments across infrastructure, networking, and OS lay
ers
Automation & Scrip
- tingExperience with scripting and automation (Bash, Python, or simi
- lar)Familiarity with Infrastructure as Code tools such as Terraform, Ansible, or sim
- ilarExperience automating environment provisioning, configuration, and deployment proce
sses
