IT Business Management Associate

Pay and Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence to support your physical, financial, and emotional well-being
• Flexible/hybrid work model: 3 days onsite (Tuesdays, Wednesdays, and a third day determined by each team or employee), and 2 days remote

The Impact You Will Have in This Role

The IT Business Management family is responsible for cross-IT programs and processes, including the IT Employee Engagement Program, IT Strategy Management, IT Governance Metrics, and the System Delivery Process. As a Technical Business Analyst on this team, you will:

• Analyze data
• Write and test requirements
• Automate reporting
• Educate project managers and scrum masters on the System Delivery Process

Additionally, you will leverage your leadership and collaboration skills to stand up the IT Employee Engagement Program in DTCC's new Hyderabad office.

Your Primary Responsibilities

• Lead the expansion of IT's employee engagement program in DTCC's Hyderabad office
• Contribute to analysis, requirements, and testing of enhancements to IT Business Management dashboards and IT Governance Metrics Automation
• Support analysis and testing of System Delivery Process enhancements across various tools, including PPM and JIRA
• Perform data collection and information gathering for IT Business Management reporting and presentations
• Partner with project management tools and risk assessment teams in the APAC region to ensure timely responses and collaboration
• Contribute to maintaining and enhancing IT Business Management and System Delivery Process documentation

Note: The primary responsibilities are not limited to the details above.

Qualifications

• Minimum of 2 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success

• Champion a culture of risk management, client focus, and innovation
• Strong technical, analytical, problem-solving, and interpersonal skills, with a passion for employee engagement
• Stay current on changes in your specialist area and seek continuous learning opportunities
• Excellent collaboration skills, working well within and across teams
• Ability to facilitate and drive solutions to completion, delivering impactful results
• Open and effective communication with team members and other stakeholders