IT Business Analyst (Shanghai)

Functional Requirements

Resource Skills

Details

• Proven experience as an IT Business Analyst, Systems Analyst, or in a similar role within the banking or financial services industry.
• Strong understanding of banking operations, including payments processing (SWIFT), clearing and settlement, and back-office systems.
• Experience in IT integration projects, with solid understanding of APIs, system interfaces, and cross-system dependencies.
• Strong business analysis capabilities, including requirements elicitation, documentation, and validation with business stakeholders.
• Proven ability to translate business needs into functional specifications, user stories, and solution requirements.
• Experience supporting testing activities, including preparation of test scenarios, coordination of User Acceptance Testing (UAT), and defect management.
• Proficiency in data analysis and reporting, including hands-on experience with SQL for data extraction, validation, and reconciliation.
• Ability to analyze system issues and support incident investigation and resolution in collaboration with technical teams.
• Strong stakeholder management and communication skills, with experience working in distributed, cross-functional environments.
• Experience supporting production environments and working within IT service management (ITSM) and change management processes.
• Ability to produce clear, structured, and high-quality documentation, including functional specifications, system documentation, and user guides.
• Strong analytical, problem-solving, and organizational skills, with a high level of attention to detail.
• Understanding of IT security principles and regulatory/compliance requirements within a banking environment.
• Fluent in English (spoken and written), with the ability to communicate effectively with both business and technical stakeholdersin a distributed environment.

Resource Responsibilities

Details

• Support end-to-end delivery of IT initiatives across banking systems, including payments (SWIFT), clearing and settlement, and back-office applications.
• Elicit, analyze, and document business and functional requirements in collaboration with business and IT stakeholders.
• Translate business requirements into clear functional specifications, user stories, and solution documentation for technical teams.
• Perform analysis of system processes, data flows, and integration points across multiple applications and platforms.
• Perform technical analysis and support issue investigation in collaboration with developers, architects, and support teams.
• Provide data analysis support using SQL, including data extraction, validation, and reconciliation for reporting, testing, and troubleshooting.
• Support testing activities by defining test scenarios, assisting with test execution, and coordinating User Acceptance Testing (UAT) with business stakeholders.
• Track and manage defects during testing phases, ensuring timely resolution and clear communication with stakeholders.
• Support production support activities, including monitoring of issues, initial incident analysis, and coordination of resolution efforts.
• Liaise with internal IT teams and external vendors to resolve system issues and ensure effective delivery of solutions.
• Maintain high-quality documentation, including functional specifications, system documentation, and user guides.
• Support business users during testing, deployment, and post-implementation phases to ensure smooth adoption of changes.
• Ensure compliance with IT governance, security policies, and change management processes defined by the bank.
• Coordinate with distributed teams across multiple locations to ensure alignment, delivery progress, and effective communication.
• Identify opportunities for process improvement and automation to enhance system efficiency and operational performance.