About Us
Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About The Role
Experience: 3-5 years
Role Summary
Own end-to-end delivery of complex Pega initiatives in a telecom context. Drive requirement definition, solution design, policy implementation and liaise across business and IT to ensure on-time, high-impact results.
Key Responsibilities
Stakeholder Engagement: Lead workshops with GDO, to capture and refine business requirements
Solution Design: Analyze needs for Pega applications, draft functional specs, impact analyses, and executive briefings
Integration Oversight: Identify dependencies on external systems; coordinate REST/SOAP–based API delivery across IT teams
Lifecycle Deliverables: Produce solution proposals, UAT plans, backlog grooming artifacts and dependency matrices
Policy & Governance: Contribute to Pega governance policies and champion their implementation
Team Leadership: Mentor junior analysts/developers, guide technical design, and supervise small workstreams
Backlog & Prioritization: Own the product backlog, set priorities in line with business value, and maintain stakeholder satisfaction
Quality Assurance: Validate that delivered solutions meet requirements through rigorous testing and user-acceptance activities
Required Skills & Qualifications
3–5 years in Business Analysis or Pega consulting/development, including BSS domain exposure
Pega Business Architect (or System Architect) certification preferred
Proven track record across full project lifecycles (requirements, design, test, rollout)
Solid facilitation skills and experience with TMF-aligned processes and APIs
Hands-on knowledge of REST/SOAP, XML/XSD and SQL
Agile/Scrum practitioner; certifications in BA or Scrum are a plus
Excellent communication, leadership and stakeholder-management abilities
Bachelor's degree in Computer Science, Engineering, Business or related field
About You
Be part of a global team building Orange Business's next-generation Service Delivery Application on Pega, driving seamless customer experiences across globally. Work with cutting-edge Pega automation to streamline order management, fulfillment and support processes for our international telecom customers. Help shape a scalable, high-performance platform that meets dynamic market demands and evolves with emerging digital services.
What We Offer
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
Only Your Skills Matter
Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
