Primary Purpose of Role:
- The IT Business Analyst – Engineering Systems, focuses on maximizing the value and efficiency of engineering software and licensing.
- This position collaborates with engineering teams, IT, and vendors to enable effective use of CAD, CAE, PLM, ALM, and related engineering applications while supporting enterprise standardization and cost optimization.
- This position is responsible for driving engineering software license lifecycle activities, including tracking utilization, managing renewals, ensuring compliance, and identifying opportunities to optimize usage and reduce cost across the enterprise.
- The role supports key engineer application lifecycle activities, including tool selection, configuration, validation, and deployment readiness, as well as ongoing support, maintenance, and enhancement of applications post-deployment.
Key Responsibilities:
- Contribute to continuous improvement initiatives for engineering IT systems, including standardization, automation, and improved reporting capabilities.
- Track and evaluate engineering software license utilization across the enterprise using tools like OpenLM to generate and interpret usage reports to uncover optimization and efficiency opportunities.
- Coordinate with software vendors to obtain quotes, manage renewals, validate licensing terms, and review delivered license files.
- Create and maintain accurate records of software licenses, contracts, and usage metrics in PowerBI to ensure compliance and audit readiness.
- Assist with testing, validation, and configuration of engineering software client installations prior to enterprise deployment.
- Provide IT support for engineering software benchmarking and comparative analysis activities, including evaluating tool capabilities, performance, cost, and alignment with business requirements.
- Elicit, document, and manage business and technical requirements, including use cases, process flows, and training materials for engineering systems initiatives.
- Collaborate with CAD/CAE/PLM/ALM IT support teams to ensure smooth rollout, integration, and support of engineering applications across global sites.
- Collaborate with vendors, support teams and PMO-led initiatives to implement system enhancements, upgrades, and issue resolution.
Key Performance Measures:
Software License Utilization & Cost Optimization
- Percentage reduction in unused/underutilized licenses and overall software spend through optimization initiatives (e.g., tracked via OpenLM and PowerBI insights).
Application Deployment & Lifecycle Effectiveness
- Success rate of engineering application deployments (on-time, within scope, minimal post-release defects) and efficiency of validation/testing cycles.
Data Accuracy & Compliance Readiness
- Accuracy and completeness of license records, contracts, and usage data (e.g., audit pass rate, zero compliance violations, timely reporting).
Stakeholder & Project Delivery Satisfaction
- Satisfaction scores from engineering teams, IT partners, and vendors, along with performance against PMO project milestones (on-time delivery, requirements quality, minimal rework).
Continuous Improvement & Standardization Impact
- Number and impact of implemented improvements (automation, reporting enhancements, standardization initiatives) resulting in measurable productivity gains or reduced operational inefficiencies.
Competencies and Behaviors:
The Highest Standards in Everything We Do
- Takes responsibility to deliver and can be counted on to deliver results in the right way
- Adheres to a core set of values and acts in line with those values
Drive a Positive Customer Experience
- Practices active listening to understand stakeholder needs
- Gains the trust of others through active engagement
Improve the Way the World Works
- Learns and adapts quickly when facing new problems
- Seeks out the opportunity to work on unfamiliar things and innovate
Teamwork
- Participates in matrix teams to achieve work outcomes
- Steps up to either lead or participate in matrix teams to achieve work outcomes
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Engineering (Mechanical, Electrical, or related), or a closely related field.
- 5–7+ years of experience as an IT Business Analyst or Applications Analyst, preferably supporting engineering systems (CAD, CAE, PLM, or ALM) and license management in a corporate environment.
- Familiarity with engineering software ecosystems, license management tools (e.g., OpenLM), and data/reporting platforms such as Power BI.
Experience:
- Strong understanding of engineering application ecosystems, including CAD (Creo, NX, Autocad), CAE (Altair, MSC, Ansys, Abaqus, Matlab), PLM (Teamcenter), and ALM (Azure DevOps, Polarion, Jira) tools, and how they support product development lifecycles.
- Proficiency in software license management concepts and tools (e.g., OpenLM), including usage tracking, compliance, and optimization strategies.
- Experience with data analysis and visualization tools such as Power BI to create dashboards, interpret trends, and support decision-making.
- Ability to elicit, analyze, and document business and technical requirements, including creating use cases, process flows, and functional specifications.
- Knowledge of IT application lifecycle management, including software selection, configuration, validation, deployment, and post-production support.
- Strong vendor management skills, including handling licensing agreements, renewals, contract reviews, and supplier performance evaluation.
- Familiarity with testing and validation processes for enterprise software deployments, including client configurations and release readiness checks.
- Ability to collaborate effectively across cross-functional teams (engineering, IT, PMO, vendors) in a global environment.
- Analytical thinking and problem-solving skills to support benchmarking, tool evaluation, and continuous improvement initiatives.
- Solid communication and documentation skills, with the ability to translate complex technical concepts into clear business-facing materials and training content.
Scope Factors
Financial / Cost Impact
- Influences engineering software spend through license optimization and usage analysis, with a primary focus on cost avoidance, efficiency improvement, and value realization.
Business Impact / Revenue Enablement
- Indirectly supports product development and engineering productivity, enabling faster time-to-market and innovation through effective tooling, system performance, and availability.
Geographic Scope
- Operates in a global environment, supporting engineering teams and systems across multiple regions, ensuring standardized processes, tool usage, and licensing compliance enterprise-wide.
Stakeholder & Matrix Management
- Works within a highly matrixed organization, collaborating with engineering users, IT support teams, PMO, procurement, and external vendors without direct authority, requiring strong influencing and alignment skills.
Vendor & Supplier Scope
- Manages interactions with multiple strategic software vendors, including licensing, renewals, compliance validation, and performance evaluation, contributing to supplier strategy and negotiations.
Project Scope
- Participates in and supports global IT projects and programs related to engineering systems, contributing to application lifecycle activities such as selection, validation, deployment, and enhancement.
Operational Impact
- Ensures continuity and efficiency of critical engineering applications by supporting system stability, upgrades, issue resolution, and continuous improvement initiatives across the enterprise.
Travel or Physical Demands:
Occasional travel on an as needed basis
