IT Business Analyst

Within a span of just four years, Allianz Insurance Singapore (AIS) has emerged as the fastest-growing General Insurance company, achieving an unprecedented level of success. Since its inception in Singapore, AIS has consistently doubled its revenue year on year, a testament to its unwavering dedication to excellence. AIS takes great pride in being certified as a Great Place to Work, a reflection of our commitment to fostering a thriving and employee-driven business culture

Description:

As an IT Business Analyst, you excel in defining new features and enhancing the central platform with a strong focus on business performance and joint business goals. You rely on data to validate decisions and are an expert in business process optimization. Your significant experience in front-end delivery for insurance companies and e-commerce platforms allows you to play a crucial role in conceptualizing and implementing customer journeys across sales, operations, and claims

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Key Responsibiliti

es
Business & Regulat

• ionMarket research & study the latest technology and business trends in insurance sp
• aceAwareness and understanding of the various regulatory requirements of insurance and MAS guideli

nes
Process & Transforma

• tionWork closely with Business SMEs to understand and capture Business requirement and identify the scope for digital transforma
• tionInfluencing operating model by leveraging group's innovative and cutting-edge digital t
• oolsContinuous improvement of internal processes baselining group

KPIs
Technology & Del

• iveryWork on release planning to prioritise the features to meet the quarterly and yearly ta
• rgetsTake personal responsibility for embedding the highest standards of ethics, including regulatory and business co
• nductCollaboratively identify, escalate, mitigate and resolve
• riskMaximize the business value of the products and be accountable for successful deli
• very.Responsible for tracking benefits realization and adoption on an ongoing
• basisCreating and maintaining a prioritized Product Ba
• cklogClearly communicating priorities, sprint goals and acceptance criteria to the agile
• teamWork on user story conception to facilitate clear communication of requirements to the agile team by communicating priorities, sprint goals and acceptance criteria to the agile
• teamProvide input during the Agile ceremonies - sprint planning, review, retrospective demos, refinement ses
• sionsInspect the product progress at the end of every Sprint and accept or reject work
• doneContribute to continuous improvement with business feedback/v
• isionRemain aware of the daily BAU activities to maintain a grasp on business/process evol
• utionWork with the production support team on incidents when and where req
• uiredSupporting the PM's by working on UAT plans, including supporting the business in helping to define UAT test c
• ases.Participate in defect triage and prioritization, and addressing any requirements defects, changes or questions that come out of QA te

sting
Qualifications and

• skillsBachelor's Degree in Engineering, Business Administration, Computer or equivalent re
• quired5 years of Insurance industry work experience in projects/programs with significant change impact and multiple dependencies within and across organizational boundaries. Experience with E-commerce platforms is a definit
• e plusProven track record in delivering projects successfully from inception to delivery through Agile methodology as a Product Owner with Good planning and forward-thinking
• skillsKnowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work plans to ensure successful comp
• letionStrong stakeholder management ability in handling wide-ranging requests from senior stakeh
• oldersCapable and reliable in meeting tight schedules and deadlines as well as high attention to detail while maintaining clear customer expectations throughout the life cycle of a project/enga
• gementExcellent verbal and written communication
• skillsGood organizational and documentation skills are ess
• entialFamiliarity with project management tools such as JIRA and Conf
• luenceAny AI-future skills e.g., ChatGPT, or CoPilot 365, will be an adv
• antageOpen to occasional global travel as re