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Marriott

IT Associate

Marriott
Shillong
1-2 Years
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Job Description

  • System & Network Management:
  • Install, configure, manage, maintain, test, and repair computer networks and workstations
  • Support server systems, related hardware/software, and user accounts
  • Provide support for LAN/WAN, internet connectivity, and network communications
  • Plan, coordinate, and implement network security measures
  • Manage disk space and monitor system health across the network
  • Technical Support & Troubleshooting:
  • Provide end-user support for all applications and system access
  • Troubleshoot and resolve issues related to computer hardware, software, and connectivity
  • Respond to system/program error messages and resolve or escalate as needed
  • Refer major technical problems to external vendors or technicians
  • Training & Consultation:
  • Train users on proper use and security of IT systems
  • Consult with departments to assess system needs and provide solutions
  • Recommend and implement process improvements for IT systems and operations
  • Operations & Inventory Management:
  • Plan and manage equipment installations, moves, and upgrades
  • Maintain accurate inventory of all tech devices and systems
  • Ensure regular system backups and secure storage of backup tapes
  • Communication & Coordination:
  • Speak with users clearly and professionally; follow proper phone etiquette
  • Serve as first point of contact for employee grievances as per Fair Treatment/Open Door policy
  • Support guest service needs and assist fellow employees when required
  • Quality, Safety & Compliance:
  • Follow all IT, safety, and company policies and procedures
  • Maintain confidentiality and protect company assets
  • Identify and implement ways to improve organizational efficiency, quality, and safety
  • Physical & Operational Requirements:
  • Enter and retrieve information using computer systems and POS
  • Move, lift, push, or carry objects up to 50 pounds
  • Stand, sit, walk, and climb stairs/ramps for extended periods
  • Perform additional duties as assigned by supervisors

More Info

Job Type:
Permanent Job
Industry:
Hospitality
Role:
Technical Support
Function:
IT- Hardware/Telecom/Technical Staff/Support
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Marriott

Marriott International is one of the world’s largest and most well-known hotel chains, founded by J. Willard Marriott in 1927. Headquartered in Bethesda, Maryland, it operates thousands of properties across more than 130 countries. The company offers a wide range of brands, from luxury hotels like The Ritz-Carlton and St. Regis to more affordable options like Courtyard by Marriott and Fairfield Inn. Known for its global reach and hospitality, Marriott focuses on comfort, innovation, and excellent service.

Job ID: 119716127

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Last Updated: 08-01-2026 09:18:30 AM
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