IT Asset Management

IT Asset Management L1 / L2

We are hiring for IT Asset Management roles (L1 & L2) in End User Services. The roles involve managing IT asset operations from allocation to lifecycle tracking, ensuring accuracy, compliance, and timely delivery of assets.

Key Responsibilities (L1 & L2):

Handle IT asset allocation, collection, staging, IMAC requests, and stock movement.

Support OS installation, imaging, and device readiness for rollout.

Maintain accurate asset records, inventory reconciliation, and compliance documentation.

Execute Physical Asset Verification (PAV), warehouse stock accuracy, and audit support.

Coordinate with users, HR, logistics, and vendors for asset provisioning and pickups.

Deliver daily MIS updates, error-free documentation, and process improvement suggestions.

Provide escalated support (L2) for advanced staging, benchmarking, and training/guide L1 where required.

Skills & Experience:

L1: 13 years in IT Asset Management / Desktop Support / IT Operations.

L2: 25 years with strong OS deployment (Windows/Mac), imaging, and inventory handling.

Good hardware knowledge (laptops/desktops/Mac), Excel, reporting, and coordination skills.

Education:

Any Graduate: (B.E/B.Tech/B.Sc IT or related)