Description
Job Title: IT Asset Management (ITAM) Lead
Location: Bangalore, India
Role Summary
We are hiring an
ITAM Lead to manage a
client-facing IT Asset Management engagement. You will own day-to-day delivery, governance, and reporting across
HAM/SAM, license compliance, and
Flexera ONE platform operations, ensuring accurate asset visibility, audit readiness, and measurable optimization outcomes.
Key Responsibilities
- Engagement Leadership
- Lead ITAM service delivery for the client; manage priorities, stakeholders, and governance cadence (weekly/monthly/quarterly).
- Own KPIs, service metrics, action trackers, and continuous improvement.
- Flexera ONE Administration & Health
- Administer users/roles/access, platform configuration (out-of-the-box), connectors/agents/inventory feeds.
- Monitor jobs, schedules, data latency; coordinate with Flexera Support; maintain runbooks/documentation.
- Hardware Asset Management (HAM) Governance
- Ensure inventory coverage and scan freshness; identify stale/duplicate/orphan assets.
- Drive normalization/reconciliation; improve owner/location/cost center completeness.
- Support contract/lease linkage and related reporting.
- Software Inventory & Normalization (IT Visibility)
- Manage software discovery and recognition; reduce unknown/unrecognized queues.
- Maintain publisher/product/version hygiene; validate device/user associations.
- Support onboarding of new sources/connectors.
- Software License Compliance & ELP
- Maintain validated entitlement repository; configure license models/metrics/rules.
- Run periodic ELPs; produce compliance/risk/exposure insights and optimization opportunities.
- Support audit readiness and evidence preparation (in-scope publishers).
- Request, Allocation & Reclaim
- Validate availability, record allocations/transfers/reclaims; support harvesting/offboarding.
- Coordinate with ITSM and deployment teams; track turnaround and aging.
Required Experience & Skills
- 8-12+ years in ITAM/SAM with 3+ years leading delivery or engagements
- Hands-on Flexera ONE (mandatory)
- Strong knowledge of HAM lifecycle, software recognition/normalization, licensing basics and ELP processes
- Proven client/stakeholder management, reporting, and governance facilitation
- Analytical mindset; strong documentation and communication skills
ITIL Foundation, IAITAM (CSAM/CHAMP), Flexera certifications
