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IT Asset Management
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- Posted 24 days ago
- Be among the first 20 applicants
Job Description
- 7+ years of business experience related to software and hardware asset management, IT asset management, CMDB or software procurement.
- Strong written and verbal communication skills and experience interacting with multiple stakeholders throughout the company at all levels (including senior management) and across multiple countries
- Experience interpreting license and contractual terms/conditions and analyzing purchase records.
- Experience in managing license compliance for Tier -1 publishers such as Microsoft, Oracle, IBM, Adobe, and VMware.
- Knowledge of a variety of software licensing models and metrics
- Provide support for Tiered vendor configurations in the SAM tool.
- Working knowledge of SAM or HAM tool(s) i.e AMDB, SAM Pro, & Flexera.
- Experience with corporate wide and/or internal departmental software/hardware policy/procedure development and document preferred.
- Establish and maintain regular license management processes to review License Position Reports.
- Define and enforce policies, standards, and controls for software license compliance, usage, renewals, and provide necessary evidence for regulatory requirements.
- Support and guide the HAM team to ensure smooth execution of hardware asset governance processes.
- Continuously monitor KPIs related to SAM (technical and operational) and HAM to ensure 100% data quality.
- Familiar with discovery tools across platforms including SCCM, JAMF, and ServiceNow.
- Knowledgeable in hardware asset lifecycle management, including sustainability concepts and key KPIs to track.
- Proven track record in driving cost-saving and cost-avoidance initiatives, with reporting capabilities using Tableau, JIRA and ServiceNow Performance Analytics.
- Interpret software license agreements and identify rules, obligations, and product metrics to ensure compliance with software license
- Understand general software Product Use Rights and contractual entitlement requirements for software products and publishers
- Collect, cleanse and normalize software and hardware discovery and inventory information
- Establish and maintain regular license management processes to review License Position Reports
- Maintain regular Hardware Asset Inventory reports to ensure inventory coverage remains high
- Assist business and technical teams by monitoring and ensuring contract compliance
- Analyze consumption history and trends to understand and support discussion with stakeholders regarding future demand
- Communicate regularly with stakeholders to verify future anticipated demand for software and hardware, translate this into budgeting/forecasting guidance for the affected software programs
- Conduct regular analysis of actual consumption of pre-purchased inventories to deployment plans
- Provide subject matter expertise to the Procurement Department in support of software license and hardware support renewal negotiations with publishers
- Support software compliance audits
- Interact with stakeholders as a promoter for Software & Hardware Asset Management compliance processes and procedures
- Collaborate Group Wide with cross-functional teams to continuously improve existing, or implement new processes, required to sustain the controls necessary to maintain software compliance.
- Communicate regularly with stakeholders to ensure all assigned assets are being fully utilized.
More Info
Key Skills
ServiceNow Performance Analytics
SAM Pro
software licensing models
JAMF
AMDB
software and hardware asset management
Flexera
About Company
Skills:
Servicenow, Itsm, It Asset Management, Javascript, Cmdb, Rest Apis, Service Catalog, Data Imports, Flow Designer, CSDM, Transform Maps, SAM Pro, HAM Pro, Import Sets, Integration Hub
Skills:
Ldap, Rest Api, Cmdb, Linux Server Administration, ServiceNow Graph connectors, Active Directory, ServiceNow CSDM model, Scrum Agile development principles, Single Sign-On authentication, ServiceNow ITOM product suite, ServiceNow Discovery, Service Discovery solutions, user and group policy objects
Technician 3, Desktop Support (IT Asset Management Analyst , HAM , CMDB, ITAM, ServiceNow) 6-9 yearsWestern Digital
Skills:
Servicenow, Windows OS, Wan, PowerShell, Intune, Vpn, Macos, Lan, Network Troubleshooting, SCCM, JAMF, Microsoft Excel Advanced Level, MDM
Skills:
Servicenow, Osgi, Microsoft Sql Server, Spring Boot, Angular, Typescript, Javascript, Docker, MySQL, Oracle, Python, Java, Rust, Apis, Scala, Mariadb, Node.js, Soap, Kotlin, Spring, REST, Azure Cosmos DB, MongoDB, Kubernetes, Software Asset Management, cloud-based technologies, workflow automation, data normalization