IT - Application Support L2

Responsibilities:

• Software licensing and SAM IT networks, applications and infrastructure
• Project Management Execution and delivery of client engagements
• Manage client facing delivery teams, leading and coaching more junior members
• Foster and developing strong networks (local, area, global) with key service line champions in the firm Review and apply licensing metrics to complex IT environments
• Client-oriented, professional services mindset
• Ability to manage several projects simultaneously and take initiative/make decisions under pressure Understanding of IT Process, IT Infrastructure (applications, databases and operating system) and related technologies ie Oracle, Windows, Linux etc
• Ability to identify engagement issues/risks and the confidence to pursue solutions with ley internal or external stakeholders
• Works we'll in a diverse team and enjoys a dynamic environment where remote working is required
• Highly competent at interpreting data, analyzing problems and formulating solutions to present to management level and above.
• Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms
• Interaction with software publisher, internal business team for software license compliance & terms
• Open Source Management: Oversee the inventory and tracking of open-source software, including understanding and applying open-source licenses and compliance requirements.

Minimum Qualifications

• Should be a Graduate/Post Graduate from a recognized University
• Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc
• Robust SAM experience
• Ability to handle Software Audits independently
• SAM Tool Knowledge (Service Now preferable), ELP Creation/ License Compliance Position, Contract Management

Preferred qualifications (Desired Experience):

• Microsoft Certified Professional Big 4 experience and training 5 to 7 years of SAM or
• Post graduate degree or higher 4 to 5 years experience in IT or project management/service delivery, operational/software asset management or consulting