IT Analyst

About the Role

We are seeking an innovative Associate IT Analyst II with 3+ years of experience to build AI-powered solutions, develop intelligent agents, and drive AI adoption across the organization. The role focuses on Agentic AI, GenAI integrations, automation, and evaluating emerging AI technologies.

Key Responsibilities

• Build and manage Microsoft 365 Copilot agents and Copilot Studio solutions to automate business processes and enhance employee productivity.
• Develop agentic workflows leveraging SharePoint, Teams, Power Platform, Microsoft Graph, and enterprise data sources.
• Design and implement RAG-based AI experiences, custom copilots, and knowledge solutions using SharePoint, Dataverse, and Microsoft 365 content.
• Create AI-powered solutions with Power Apps, Power Automate, Copilot Studio, and Microsoft 365 services.
• Develop secure integrations using Microsoft Graph, APIs, OAuth, webhooks, and enterprise applications.
• Leverage tools such as GitHub Copilot, Copilot Studio, Azure AI, Claude Code, and Cursor to accelerate delivery.
• Drive AI adoption through governance, training, best practices, and measurable business outcomes.
• Research, prototype, and scale innovative Microsoft AI and Agentic AI solutions across the enterprise.

Required Qualifications

• 3+ years of experience developing business applications and automation solutions using Microsoft technologies
• Hands-on experience with Power Apps, Power Automate, SharePoint, and Microsoft 365
• Basic understanding of Microsoft Copilot, Copilot Studio, AI Builder, and Generative AI concepts
• Familiarity with Dataverse, APIs, JSON, and Power Platform integrations
• Experience working with GitHub or Azure DevOps for solution management
• Strong analytical, communication, and problem-solving skills
• Ability to collaborate with business stakeholders to deliver automated and AI-assisted solutions

Preferred Qualifications

• Microsoft 365 Copilot implementation, customization, and adoption.
• Copilot Studio agent development and enterprise deployment.
• SharePoint Online, Microsoft Graph, and knowledge management solutions.
• Power Apps, Power Automate, Dataverse, and Power Platform governance.
• AI-powered employee experience, collaboration, and productivity solutions.
• Agentic AI architecture, orchestration, and autonomous workflow design.