Role- IT Admin
Experience: Minimum 2+Years
Location: Pune (onsite)
Shift- Night Shift
Job Responsibilities:
- Addressing user tickets for issues regarding hardware, software, and networking.
- Assisting customers through the installation of applications and computer peripherals.
- Providing IT networks and technical services to users inside and outside the company.
- Guide users with step-by-step instructions to resolve the issues.
- Customizing the desktop applications as per the needs of users and clients.
- Advising on software and hardware upgrades.
- Maintaining a log of job tickets and maintenance tasks.
- Send the unresolved issues to the next level of the support team.
- Ensuring that the client systems are working fine.
- Creating technical reports and manuals.
- Keep up with current breakthroughs in computing technology and research its reviews.
Other Benefits & Perks
Pick up and Drop Facility ( within 15 KM),
Medical + accidental insurance
Rewards & Recognition Programs- monthly, annually
