About the Opportunity

Job Description

Title iSeries Technical Specialist & Team Manager

Department Enterprise Infrastructure Services (EIS) - Enterprise Platforms - iSeries

Location Gurgaon, India / UK, Kingswood Field

Reports To Head of Platform Services

Level Senior Techincal Consultant - 6

We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this By working together - and supporting each other - all over the world. So, join our Platforms Services team and feel like you're part of something bigger.

The role

The iSeries Technical Specialist & Team Manager is responsible for the end-to-end ownership of the IBM i (AS400/iSeries) platform, combining deep technical expertise with leadership, service management, and vendor governance.

You will lead a team of engineers while also acting as the technical authority for the platform, ensuring stability, security, performance, and ongoing modernisation. The role also includes managing third-party vendors and partners delivering operational and project services.

This is a hands-on leadership role, requiring a balance of strategic oversight and technical involvement.

Key Responsibilities

• Act as the technical authority for IBM i / iSeries platforms
• Oversee system architecture, capacity planning, and lifecycle management
• Ensure high availability, resilience, and disaster recovery capabilities
• Drive platform modernisation, automation, and integration with cloud/hybrid environments
• Maintain security, patching, and compliance aligned to enterprise standards
• Support critical incident resolution and problem management
• Ensure platform stability through proactive monitoring, maintenance, and optimisation
• Support audits and regulatory requirements
• Lead, mentor, and develop a team of iSeries engineers
• Set objectives, manage performance, and support career progression
• Foster a culture of accountability, continuous improvement, and collaboration
• Ensure appropriate resource planning and skill coverage across the team
• Promote adoption of modern engineering practices and automation
• Manage third-party suppliers for iSeries infrastructure and managed services
• Own vendor performance, SLAs, KPIs, and contractual deliverables
• Drive service improvements and cost optimisation across vendors
• Act as escalation point for vendor-related incidents and issues
• Support commercial discussions, renewals, and service reviews
• Define and execute the roadmap for the iSeries platform

Essential Skills & Experience

• Extensive experience managing IBM i (iSeries / AS400) environments
• Strong knowledge of:
  • IBM i OS (OS/400, IBM i)
  • System administration, performance tuning, and capacity management
• Proven experience in leading technical teams
• Experience managing third-party vendors and service providers
• Experience with high availability and disaster recovery solutions
• Knowledge of security and compliance standards
• Excellent stakeholder management and communication skills

Desirable Skills

• Experience integrating iSeries with cloud or distributed platforms
• Familiarity with automation and scripting (e.g., CL, Python, Ansible)
• Knowledge of DevOps practices and modern engineering approaches
• Experience with infrastructure monitoring and observability tools
• Financial and commercial awareness for vendor and cost management

Why Join Us

• Lead a mission-critical enterprise platform
• Shape the strategy and future of iSeries within a modern hybrid estate
• Work in a global, collaborative environment
• Opportunity to drive transformation and modernisation initiatives
• Competitive benefits and strong focus on career development

Feel rewarded

For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.