iScala Support consultant
iScala Support consultant
Jade Global- Posted 17 hours ago
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Job Description
Key Responsibilities
Functional Responsibilities
Functional Skills
Functional Responsibilities
- Support and manage iScala Finance modules including:
- General Ledger (GL)
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Fixed Assets
- Cash & Bank Management
- Financial Reporting
- Gather and analyze business requirements from finance stakeholders.
- Configure and support finance-related workflows and business processes.
- Support month-end and year-end financial closing activities.
- Work on issue resolution, process improvements, and system enhancements.
- Perform techno-functional analysis and troubleshooting.
- Support interfaces, integrations, and data validations.
- Work on:
- SQL queries
- Stored procedures
- Data extraction and reporting
- Batch jobs and reconciliation activities
- Coordinate with technical teams for customizations and enhancements.
- Support ERP data migration and validation activities.
Functional Skills
- Strong understanding of finance and accounting processes
- ERP finance process expertise
- Financial reporting and reconciliation knowledge
- Understanding of procurement-to-pay and order-to-cash cycles
- iScala ERP support and customization
- SQL and database knowledge
- Reporting tools and data analysis
- Integration support and troubleshooting
- ERP data migration and validation
- Experience in managed services / AMS support environment
- Experience working with global customers
- Exposure to ERP integrations and automation initiatives
- Understanding of ITIL/support processes
- Strong communication and stakeholder management
- Analytical and problem-solving mindset
- Ability to work independently in global delivery environments
- Ownership and proactive support attitude
- Provide L2/L3 techno-functional support for iScala Finance operations.
- Coordinate with business users for issue analysis and resolution.
- Participate in enhancement, automation, and optimization initiatives.
- Ensure timely resolution of incidents and service requests.
- Support ongoing system stabilization and operational excellence initiatives.
- Work in rotational shift on IST morning (6am to 3pm) and afternoon (3am to 12am).
More Info
Key Skills
Integration support and troubleshooting
iScala ERP support and customization
Strong understanding of finance and accounting processes
Financial reporting and reconciliation knowledge
ERP data migration and validation
Reporting tools and data analysis
ERP finance process expertise
SQL and database knowledge
Understanding of procurement-to-pay and order-to-cash cycles
About Company