Search Jobs
Search by job, company or skills
Search by job, company or skills
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.
This Position reports to:
IS Service OwnerJoin us in accelerating innovation across ABB.As the IS Community Learning & Content Lead, you will design persona-based learning experiences and create compelling content that drives adoption of ABB's Core Platform across diverse communities - from developers and engineers, to application and IS managers. Your work will directly enable thousands of ABB employees to leverage modern platform capabilities, break down silos, and accelerate collaboration and innovation across ABB.
The work model for the role is onsite #Hybrid
This role is contributing to the IS Services in India or Globally.
You will be mainly accountable for:
Learning Strategy & Design
1.Designs and develops persona-based learning pathsthat translate technical platform enablement resources into compelling, user-centric narratives tailored to the different communities personas
2.Applies UX principles and human-centered design methodologiesto ensure all learning & communications content is intuitive, engaging, and optimized for adoption
3.Collaborates with the IS Community Engagement Managerto develop community communication and enablement plans that support platform modernization goals
Content Creation & Delivery
4.Creates and delivers user-centric communication and enablement assets- e.g onboarding kits, how-to guides, video tutorials, microlearning modules, interactive demos-that drive adoption of Core Platform capabilities and services
5.Translates complex technical content into accessible, user-friendly materialsthat accelerate understanding and adoption across diverse user communities
6.Drives visual content productionfor community engagement and enablement initiatives, ensuring high-quality, brand-aligned deliverables
Innovation & Continuous Improvement
7.Continuously explores and implements innovative learning methods, tools, and formats-including AI-based learning, gamification, and interactive experiences, that lead to measurable improvements in user engagement, knowledge retention, and platform adoption outcomes
8.Measures and evaluates learning effectiveness, content engagement, and adoption impactthrough analytics and user feedback to continuously optimize learning experiences and demonstrate business value
9.Conducts impact assessmentsthat connect learning outcomes to platform adoption metrics and business objectives
Vendor & Resource Management
10.Manages external learning providers and content creation agenciesto deliver required content with excellence, ensuring cost optimization, service quality, and timely delivery
11.Curates and maintains a centralized library of learning assets, templates, and best practicesto ensure content reusability, version control, consistency, and accessibility across communities
Governance & Standards
12.Establishes and maintains content standards, style guides, and quality frameworksto ensure consistency, brand alignment, and content accuracy across all learning and communication materials
13.Collaborates with IS Communications stakeholdersto ensure alignment as required on messaging, brand guidelines, tone of voice, and content strategies across all community-facing materials
14.Implements governance processesfor content approval, version control, and stakeholder alignment
Stakeholder Collaboration & Change Enablement
15.Collaborates with technical teams and communities members to identify awareness and learning needs, content gaps, and platform updates requiring UX design and enablement support
16.Supports platform modernization and change initiativesby developing change enablement materials, adoption campaigns, and train-the-trainer programs that facilitate behaviour shifts and drive organizational transformation
17.Incorporates continuous improvement practicesbased on learner feedback, evolving community needs, and emerging platform capabilities to ensure learning content remains relevant and impactful
We value people from different backgrounds. Could this be your story Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process.
We never ask for money from job applicants.
For current open positions you can visit our career website and apply.
Please refer to detailed recruitment fraud caution notice using the link .
ABB Ltd (German: ABB AG, French, Italian, Romansh: ABB SA),formerly ASEA Brown Boveri, is a Swedish-Swiss multinational corporation headquartered in Västerås, Sweden, and Zürich, Switzerland.operating mainly in robotics, power, heavy electrical equipment, and automation technology areas. It is ranked 341st in the Fortune Global 500 list of 2018 and has been a global Fortune 500 company for 24 years.Until the sale of its Power Grids division in 2020, ABB was Switzerland's largest industrial employer.ABB is traded on the SIX Swiss Exchange in Zürich, Nasdaq Stockholm and the New York Stock Exchange in the United States.
Job ID: 138419267
