HP IP Operations Specialist (Patents, Trademarks and Anaqua)
Role Summary
The IP Operations Specialist exercises advanced subjectmatter expertise across patent, trademark, and Anaqua (AQX) operations while collaborating closely with crossfunctional partners both within HP and across external vendor and counsel networks. This role applies a high level of independent judgment to drive operational excellence throughout the IP lifecycleincluding docketing, renewals, filings, data integrity, and reportingand leads complex, multistakeholder projects with minimal oversight. The specialist contributes to the design, testing, and implementation of AIenabled workflow improvements within the IP ecosystem. In addition, this role may provide mentoring, guidance, and technical support to lowerlevel team members to strengthen team capabilities and ensure operational consistency.
Key Responsibilities
- IP operations (patents & trademarks): Oversee endtoend docketing, filings, renewals/recordals, portfolio maintenance, and data quality controls in AQX; enforce standards, naming conventions, and templates.
- AQX functions, permissions, queues, dashboards, and release readiness (UAT, triage, issue resolution); partner with vendor support and IT to deliver fixes and enhancements.
- Annuities governance: Orchestrate the monthly annuity cycle (decisions, instructions, reconciliations), ensuring accuracy, timely execution, and auditable records.
- Outside counsel & vendor management: Enforce operating guidelines, streamline intake, invoicing, and document hygiene; resolve issues proactively with clear escalation paths.
- Project & change management: Plan and deliver system upgrades, datacleanup initiatives, and process changes; manage schedules, and stakeholder communications.
- Risk, compliance & controls: Ensure adherence to corporate policies, confidentiality, data privacy, and recordsretention requirements across the IP lifecycle.
- Insights & reporting: Build operational dashboards (e.g., cycle time, backlog, dataquality KPIs, renewal status, cost drivers) to inform IP leadership.
Qualifications
- Experience: 68+ years in IP operations (inhouse and/or top law firm), spanning patents and trademarks; 3+ years handson with Anaqua (AQX) including workflow configuration, reporting, and data stewardship.
- Problem solving & ownership: Operates with minimal direction; anticipates issues and drives resolution endtoend.
- Project management: Proven track record leading crossfunctional initiatives.
- Communication: Exceptional written and verbal skills; can translate operational detail into concise, executiveready updates.
- Systems & data fluency: Strong with AQX imports/exports and validation; comfortable with Excel.
- Education & credentials: Bachelor's degree; paralegal certificate or equivalent IP credential preferred; Lean/Six Sigma exposure a plus.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
