Interview Scheduling Specialist

Job Description:

We are looking for an Interview Scheduling Specialist to join our team. The ideal candidate will have experience in the US/UK recruitment processes and will play a crucial role in coordinating interviews across various formats, including phone, video, and in-person.

Mandatory Requirements (How to generate your EPCN)

EPCN number is mandatory for eligibility of the interview

• Step 1: Visit https://ibegin.tcsapps.com/candidate/register

• Step 2: Click to login

• Step 3: Click New user (Register with us)

• Step 4: Select BPO in areas of interest and complete the registration. (Fill the details)

• Step 5: Once completed, your TCS no. will be generated which starts from EP2026XXXX.

• Step 6: You will receive the EP number on your personal e-mail ID.

Key Responsibilities:

• Manage and coordinate the scheduling of interviews, ensuring a seamless process for candidates and hiring teams.
• Maintain and update interview calendars to reflect current schedules and availability.
• Facilitate effective communication between candidates and hiring teams.
• Collaborate with TA/HM to gather essential information for scheduling interviews.
• Identify and resolve any scheduling conflicts or issues that may arise.
• Provide regular status reports and updates to TA/HM regarding the scheduling process.
• Demonstrate strong communication skills and proficiency in Excel to manage data effectively.

Qualifications:

• Education: Bachelor's degree in human resources, Business Administration, or related field (preferred).

Experience:

• 4-8 years of experience in Interview Scheduling (preferably US Recruitment but any international Recruitment/ Interview Scheduling is required)
• Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus.

Skills:

• Strong interpersonal and communication skills.
• High attention to detail and organizational skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Customer service-oriented with a positive, professional attitude.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications:

• Experience in a shared services or global business services (GBS) environment.
• Familiarity with Interview scheduling automation tools or platforms.
• Understanding of US employment laws and compliance