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Job Title: Customer Support Executive (International Process)
Location: Delhi
Salary:20k to 23k in hand
Qualification: Graduate (Any Stream)
Experience: Fresher & Experienced Both Can Apply
Working Days: 5 Days Working
Shift: Day Shift
Job Overview:
We are hiring dynamic and customer-oriented candidates for an international customer support role. You will interact with global customers and ensure a smooth and satisfying service experience.
Roles & Responsibilities:
Handle international customer queries via calls/chat/email
Provide accurate information about products and services
Resolve customer issues in a timely and professional manner
Ensure high customer satisfaction and positive experience
Maintain records of interactions in CRM systems
Follow communication scripts and company guidelines
Coordinate with internal teams for quick resolution
Meet daily/weekly performance targets (quality & productivity)
Key Skills Required:
Excellent English communication skills
Strong problem-solving ability
Basic computer knowledge
Customer-focused attitude
Ability to work in a team environment
Master OF Business Administration (M.B.A), Bachelor of Business Administration (B.B.A)
Job ID: 145003525