International Voice Support

Description

We are seeking a dedicated International Voice Support Specialist to join our team in India. The ideal candidate will be responsible for delivering top-notch support to our international clientele, ensuring a seamless customer experience through effective communication and problem-solving.

Responsibilities

• Provide exceptional voice support to international customers via phone.
• Resolve customer inquiries and issues in a timely and effective manner.
• Document customer interactions accurately in the support system.
• Collaborate with cross-functional teams to enhance customer satisfaction.
• Stay updated with product knowledge and service offerings.

Skills and Qualifications

• 1-4 years of experience in international voice support or customer service.
• Proficiency in English and strong communication skills.
• Ability to handle customer complaints and provide appropriate solutions.
• Familiarity with CRM software and call center technology.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.