- Posted a month ago
- Be among the first 20 applicants
Job Description
We Are Hiring: International Voice Support Associate
Location: Onsite , Bangalore
Employment Type: Full-Time
Experience: Freshers
CTC Offered: 3 LPA
About us
HGS is a fast-growing organization committed to delivering best-in-class products and services to our customers. As we continue to grow, we're looking for a passionate and customer-focused Technical Support Specialist to join our team.
Role Overview
International Voice Support Associate will be the first point of contact for customers needing assistance with our products, applications, and services. You will diagnose issues, guide users through troubleshooting steps, and collaborate with internal teams to ensure seamless resolution.
Key Responsibilities
Provide timely and professional customer support via email, chat, and phone.
Troubleshoot technical issues related to software, hardware, networking, or application functionality.
Ensure excellent customer experience and service satisfaction.
Required Skills & Qualifications
Strong understanding of operating systems (Windows, macOS, Linux preferred).
Excellent problem-solving skills and attention to detail.
Strong communication skills and customer-first approach.
More Info
Key Skills
About Company
