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Greetings from Hucon Solutions!

We are hiring Customer Support Associates (Voice Process) to join our team in Hyderabad.

Job Details

• Role: Customer Support Associate Voice
• Location: Hyderabad (Work from Office)
• Experience: Freshers only
• Qualification: Any Graduate / Postgraduate
• Process: International Voice
• CTC: 2.5 LPA 3 LPA
• Joining: Immediate joiners preferred
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Key Responsibilities

• Handle customer inquiries via phone in a professional and timely manner
• Resolve customer issues and complaints efficiently
• Maintain accurate records of customer interactions in CRM systems
• Provide product/service information and assist customers in decision-making
• Collaborate with team members to improve service quality
• Identify trends in customer concerns and share feedback for improvement

Required Skills

• Excellent communication skills in English and Hindi (mandatory)
• Strong problem-solving and customer-handling abilities
• Basic knowledge of CRM tools and MS Office
• Ability to manage multiple tasks in a fast-paced environment
• Customer-focused mindset with a positive attitude

Interview Process

Shortlisted candidates will be invited for a walk-in interview.

How to Apply

Contact / WhatsApp: 9030605953

Email: [Confidential Information]