Qualification & Experience :
- Open to undergraduates & postgraduates
- Excellent spoken english and communication skills are required.
- Experience in international voice process, bpo, customer service, or telecalling is an added advantage.
Job responsiblities :
- handle inbound/outbound international customer calls professionally.
- Hommunicate with customers from international markets.
- Understand customer requirements and provide appropriate solutions.
- Resolve customer queries and complaints effectively.
- Maintain high standards of customer service and professionalism.
- Follow company processes, policies, and quality standards.
- Maintain accurate customer and call records.
