International voice process

Trigent Software Private Limited

Mumbai

1-5 Years

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Posted 19 hours ago
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Job Description

Job Summary:

The responsibility of an advisor as customer service associate will be to assist your customers end to end, for any queries around billing and package related. High attention to details, accuracy, and quality. Ability to multi-task in usage of different applications and tools.
Any graduate from Govt. recognized universities
10+2+3 Diploma Holder (equivalent to Graduation) from Govt. recognized universities
Good customer service skill with command on written communication skills
Ability to multi-task in usage of different applications and tools • Typing speed of (30 to 45 words per minute)
10+2 Under-graduates with minimum 6 months prior International call center experience preferred
Other criteria as decided by Business - defined in Silverback Hiring Criteria document
Prior international call center work experience preferred • Non-call center work experience would be irrelevant

More Info

Job Type:

Permanent Job

Industry:

Software

Role:

Customer Service Executive (Voice)

Function:

Customer Service/Call Centre/BPO

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Trigent Software Private Limited

Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employee potentials, nurturing both employees and clients in a holistic approach.
Trigent is a CMM Level 4 software Development Company in Bangalore and its head office in Boston (USA). We take immense pride in being a Microsoft certified Gold partner. Trigent generates extraordinary value to our clients who benefit from responsive and competent delivery that adheres to tested methodologies and best practices in the talent acquisition industry. Our mission is to help our partners in "Overcoming Limits" of Competitiveness, Productivity, Technology Complexity, Time and Budget Constraints with over 25 years of stellar track record.

Job ID: 114283961

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