International Voice Process

We're Hiring | Customer Support Executive – International Voice Process

Location: Hyderabad

Experience: 1–3 year

Salary: 3.5 to 4.5 LPA

Join our team and build your career in an exciting International Inbound Voice Process.

Key Responsibilities:

* Handle inbound customer calls and resolve customer queries efficiently

* Deliver excellent customer service and ensure customer satisfaction

* Understand customer concerns and provide appropriate solutions

* Maintain accurate records of customer interactions

* Escalate complex issues to the appropriate teams

* Meet quality and productivity targets

* Follow company policies and customer service guidelines

Required Skills:

* International Voice Process Experience

* Inbound Customer Support

* Excellent English Communication (Verbal & Written)

* Customer Service

* Customer Handling Skills

* Problem-Solving Ability

* Active Listening

* Call Handling

* Conflict Resolution

* Basic Computer Knowledge

* MS Office

* Time Management

* Multitasking

* Teamwork

Eligibility:

* Minimum 1 year of experience in an International Voice Process (Inbound Calling) is mandatory

* Excellent communication skills in English

* Ability to work in a fast-paced, target-driven environment

* Comfortable working in 24/7 rotational shifts, including night and graveyard shifts

* Immediate joiners or candidates serving up to 15 days notice are preferred

Why Join Us

Attractive salary package with performance incentives

Two-way cab facility

20,000 Loyalty Bonus

Career growth opportunities

Supportive and dynamic work environment

Interested candidates can share their updated resumes at:

[Confidential Information]

Navya@ pscollaborations.com

9059122274

9949050555