International Voice Process

What You'll Do:

* Handle inbound customer calls and resolve customer queries efficiently

* Deliver exceptional customer service and ensure customer satisfaction

* Understand customer concerns and provide appropriate solutions

* Maintain accurate records of customer interactions in the system

* Escalate complex issues to the concerned teams when required

* Meet quality standards and productivity targets

* Follow company policies and service guidelines while handling customers

What We're Looking For:

* Minimum 1 year of experience in an International Voice Process (Inbound Calling)

* Excellent communication skills in English

* Strong customer handling and problem-solving abilities

* Ability to work in a target-driven and fast-paced environment

* Comfortable working in 24/7 rotational shifts, including night and graveyard shifts

* Basic computer knowledge and proficiency in MS Office

* Immediate joiners or candidates with a notice period of up to 15 days are preferred

Why Join Us

* Attractive salary package with performance incentives

* Two-way cab facility

* 20,000 loyalty bonus

* Opportunity to grow in a dynamic and supportive work environment

* Career advancement and continuous learning opportunities

Interested candidates can share their updated resumes at:

[Confidential Information]

9059122274