Job Title: International Voice Process
Location: Coimbatore
Benefits: Annual bonus + Shift Allowance + Cab facility + Food
Skill
Good communication Skills
Flexible to work in night shift
Responsibilities
- Understand all organizations products, services, procedures and guidelines and communicate same to all team members
- Prepare forecasts and budgets for the call center
- Monitor all calls to ensure that due procedures and quality standards are strictly adhered to
- Facilitate and organize training session for all agents and participate in recruitment of new call center agents
