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International Voice Process
Company name confidential

International Voice Process

Company name confidential
Fresher
₹ 1.5 - 3 LPA
Quick Apply
  • Posted 4 days ago
  • Over 100 applicants have applied

Job Description

Description

We are looking for enthusiastic and motivated individuals to join our Customer Service team in India. This role is perfect for freshers/entry-level candidates who are eager to start their career in customer service and make a positive impact on our customers.

Responsibilities

  • Provide exceptional customer service support via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and professional manner.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to improve customer service processes.
  • Assist in training and onboarding new team members.

Skills and Qualifications

  • Strong verbal and written communication skills in English and local languages.
  • Basic understanding of customer service principles and practices.
  • Proficiency in using customer service software and CRM tools.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Problem-solving skills and attention to detail.
  • Empathy and patience when dealing with customer concerns.

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