Company Description
Get Jobs India is a specialized HR consultancy and recruitment partner for top multinational corporations across a wide range of industries. Focused on connecting talented professionals with credible employers, the company supports businesses by building reliable and high-performing teams through a strategic and professional hiring approach. With a commitment to fostering career growth, Get Jobs India has established itself as a trusted partner in identifying and placing candidates in roles that drive organizational success. For further inquiries, reach out at [Confidential Information].
Role Description
This is a full-time, on-site role for an International Voice Process position located in Mumbai. The primary responsibilities include engaging with international clients, managing customer interactions, providing high-quality customer service, and addressing queries effectively. The role also involves understanding customer requirements, ensuring satisfaction, and meeting performance targets within a professional environment.
Qualifications
- Strong Communication and Customer Service skills with the ability to handle international clients effectively
- Analytical Skills to understand customer needs and provide relevant solutions
- Basic knowledge of Finance to address related inquiries and provide assistance
- Sales skills to effectively pitch and promote products or services as per customer requirements
- Strong interpersonal skills, professionalism, and the ability to work as part of a team
- Flexibility to work rotational shifts, if needed, and adapt to a fast-paced environment
- Previous experience in an international voice process or related field is an advantage
