International Voice Process Executive (Technical Support)
International Voice Process Executive (Technical Support)
Movate TechnologiesQuick Apply
- Posted a month ago
- Over 200 applicants have applied
Job Description
Primary Skills:
Excellent Communication - for voice, email, chat support
- Should be able to communicate effectively
- Should possess good telephone and email etiquette
Must be a graduate
- Should be willing to work in US time zones
- Must have good customer handling skills with the ability to learn networking concepts
Job Responsibility :
- Provide technical support to customers through various channels such as chat, email, and web chat.
- Troubleshoot and resolve customer issues related to software products in an efficient manner.
- Utilize problem-solving skills to identify root causes of problems and implement solutions.
- Collaborate with internal teams to escalate complex issues when necessary.
- Maintain accurate records of customer interactions using CRM software.
- Provide technical support to customers through various channels such as chat, email, and web chat.
More Info
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Key Skills
About Company
Movate (formerly CSS Corp), is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its diverse talent of over 11,700 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages. Movate has emerged as one of the most awarded and analyst-accredited companies in its revenue range.