International Voice Process Executive

Role Responsibilities:

1. Resolve client queries and assess customer needs effectively
2. Build and maintain trust-based customer relationships
3. Provide complete and accurate information during interactions
4. Operate efficiently in a 247 rotational shift environment

Key Deliverables:

1. Ensure high-quality service delivery in international voice support
2. Meet response time and resolution benchmarks consistently
3. Maintain professionalism and clarity during customer communication
4. Adhere to 5-day working schedule and office-based operations