International Voice Process Executive

Kk Software Associates (Global) Private Limited

Hyderabad

1-4 Years

3.5 - 4.5 LPA

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Posted a month ago
Over 200 applicants

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Job Description

Job description

Handle international calls from clients across various countries, providing exceptional customer service.
Process customer queries, resolve issues, and escalate concerns to senior team members when necessary.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues and improve overall process efficiency.
Meet performance targets for quality, productivity, and sales metrics.

Contact:9000298735 (Bhavani).

Role:Voice / Blended - Other

Industry Type:BPM / BPO

Department:Customer Success,Service & Operations

Employment Type:Full Time, Permanent

Role Category:Voice / Blended

Education

UG:Graduation Not Required

Education

Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music