International Voice Process Executive (Freshers)

Job Title: International Voice Process Executive (Freshers)

Location: Hyderabad

Employment Type:

Contract Basis – 3 to 6 Months

Experience:

Freshers

Qualification:

• Any Graduate (2022–2025 Pass Outs)

• Candidates must possess all educational documents.

Job Level:

PE / SPE

Language Requirement:

• Excellent English Communication Skills (Verbal & Written)

Salary:

• CTC: ₹3.00 LPA

Additional Benefits:

• US Night Rotational Shifts

• Work From Office (WFO)

• 5 Days Working

• 2 Rotational Week Offs

• One-Way Cab Facility

• ₹2,000 Travel Allowance (Apart from CTC)

• Joining Bonus: ₹30,000*

• ₹15,000 will be paid after successful completion of the initial 3-month contract.

Key Responsibilities:

• Handle customer interactions through voice support channels.

• Resolve customer queries and provide accurate information.

• Deliver excellent customer service and maintain quality standards.

• Ensure customer satisfaction and a positive customer experience.

• Adhere to process guidelines and productivity metrics.

Required Skills:

• Excellent English communication skills.

• Good listening and interpersonal skills.

• Customer service orientation.

• Problem-solving abilities.

• Ability to work in US night rotational shifts.

• Basic computer knowledge and typing skills.

Interview Process:

• HR Round

• SWAR Assessment

• Operations Round

Preferred Candidate Profile:

• Freshers looking to start their career in International Voice Process.

• Candidates willing to work from the Hyderabad office and in rotational night shifts.

• Immediate joiners are preferred.

Interested candidates can share their updated CV with:

HR Krish

Phone: 6309333156