Search by job, company or skills

International Voice Process Executive

0-2 Years
Quick Apply
  • Posted a day ago
  • Over 200 applicants have applied

Job Description

Join the Global Team at [24]7.ai!

Role: International Customer Support (Voice/Blended)

Location: Bengaluru, Kadubeesanahalli

Shift: Rotational and Night Shifts (US/Australian) – Work from Office Only

What You'll Do:

As an International Customer Support Executive, you will:

  • Handle customer calls from different countries, including the US and Australia.
  • Provide product, technical, and service support through calls and chat.
  • Address servicing questions to ensure customer satisfaction.

What We're Looking For:

  • Excellent verbal and written communication skills to interact effectively with customers.
  • Strong logical reasoning and analytical skills to resolve customer queries.
  • Ability to work in rotational and night shifts (US time zones).

Perks and Benefits:

  • Salary: INR 2.83 LPA – 4.0 LPA (+ Incentives & Goodies).
  • Two-way cab facility for your convenience.
  • Life and medical insurance for you and your dependents.
  • World-class facilities: Cafeteria, gym, sports arena, amphitheatre, and themed break-out zones.

Eligibility Criteria:

  • Education: PUC (12th), Diploma, or Undergraduates/Graduates (B.Com, BBA, B.Sc, BCA, BE, B.Tech, BA, MBA, M.Com).
  • Freshers and experienced professionals are encouraged to apply.
  • Age Limit: 18 – 35 years.

Ready to Take the Leap

We're looking for passionate individuals to be part of our dynamic team! Apply now and embark on a journey with [24]7.ai to elevate customer support globally!

About Company

24/7 Customer is a leading global provider of business process outsourcing services and the world's first offshore-based, integrated Customer Lifecycle Management services provider. 24/7 Customer enables customers to enhance customer-impacting business processes through its experience, size, scalability, flexibility, business understanding and operational excellence. Founded in April 2000, 24/7 Customer employs over 6500 professionals across seven delivery centers in the US, Canada, UK and India. The facilities support over 7500 seats and are equipped with state-of-the-art physical, telecom and network infrastructure to ensure smooth handling of over 8 million transactions per month. In June 2003, Sequoia, one of the top three venture capital firms in the world, led the funding of USD 22 million. The backing of Sequoia, coupled with an experienced management team and board of directors, propels 24/7 Customer's commitment to constantly exceed customer expectations. Last year 24/7 Customer was featured in New York Times Columnist, Tom Friedman's 'World is Flat'; Rated amongst the Top 5 best contact centers in a survey by neoIT and CMP Media and was also voted as the Best Young company in the services category by TiE, USA.



Earlier this year, 24/7 Customer has been ranked second, worldwide in the Top 10 Best Performing Call Center Firms in the Global Services 100 survey conducted by neoIT and Global Services magazine. Also received the 'Performance Excellence Award' for being the Top Exporter in the SME (ITeS) sector in Andhra Pradesh and IT Leadership Award for Excellence in Information Technology presented by IT People in association with NDTV and DNA. The company has been ranked as the fifth Top Call Center across the globe in Business Week's 'Hot players in the offshore outsourcing world' (source: Gartner I nc.). For further details please visit www.247customer.com.


Job ID: 104345809

Similar Jobs

Bengaluru

Skills:

International BpoCustomer ServiceVoice Process

Bengaluru

Skills:

Customer ServiceProblem SolvingActive Listeningcrm softwareData EntryTechnical SupportSales Skills

Beware of Scammers

We don’t charge money for job offers