Search by job, company or skills

International Voice Process Associate

International Voice Process Associate

lyros technologies pvt ltd-cmmi level 3
Fresher
Not Disclosed
Early Applicant
  • Posted 2 days ago
  • Be among the first 10 applicants

Job Description

We are seeking a motivated and enthusiastic International Voice Process Associate to join our dynamic team in Tamil Nadu. This role is ideal for B Com graduates and freshers looking to kickstart their careers in the international voice process domain. As an International Voice Process Associate, you will be responsible for handling customer inquiries, providing exceptional service, and ensuring customer satisfaction in a fast-paced environment. Key Responsibilities: - Engage with customers through voice communication, addressing their queries and providing solutions in a timely manner. - Maintain a high level of professionalism and customer service during all interactions. - Collaborate with team members to achieve performance targets and enhance customer experience. - Document customer interactions and feedback accurately in the system. - Participate in training sessions to improve product knowledge and service skills. Required Skills: - Strong verbal communication skills in English. - Ability to work in a team-oriented environment. - Basic understanding of customer service principles. - Willingness to learn and adapt to new processes and technologies. - A positive attitude and a commitment to delivering high-quality service. If you are a recent graduate or a fresher with a passion for customer service and are looking for an opportunity to grow in the international voice process sector, we encourage you to apply. Join us and be a part of a vibrant team that values your contributions and supports your career development.

This job is provided by Shine.com

More Info

Job Type:
Industry:
Employment Type:

Key Skills

Strong verbal communication skills in English

Basic understanding of customer service principles