International Travel Support

Travel Support Executive – International Process (Backend and Support)

Location: Sector 30, Gurugram (Work From Office)

Salary: Up to 32,000 CTC (26,600 in-hand)

Experience: Minimum 6 months in the International Travel Process

Eligibility: Graduate / Undergraduate

Working Days: 5 days a week

Shifts: Rotational shifts and week-offs

Transport: Free both-side cab / Travel Allowance

Joining: Immediate joiners preferred

Key Responsibilities:

• Handle travel bookings, cancellations, amendments, and customer queries.
• Assist customers with itinerary changes and reservation-related issues.
• Provide customer support through voice and non-voice channels.
• Coordinate with airlines, hotels, and travel partners to resolve booking concerns.
• Maintain accurate booking records and ensure timely query resolution.
• Deliver a positive customer experience through effective communication and problem-solving.

Required Skills:

• Minimum 6 months of international travel process experience.
• Good English communication and customer-handling skills.
• Knowledge of travel bookings and reservation management.
• Flexibility to work in rotational shifts and week-offs.

Interview Process: HR Round → Operations Round