This is a remote position.
Mail:- [Confidential Information]
telecaller initiates or receives phone calls to promote products, services, or provide customer support, acting as a direct link between a business and its clients. They are responsible for generating leads, handling inquiries, updating customer databases, and meeting sales targets. Key skills include, but are not limited to, strong communication, active listening, and CRM software proficiency.
IndeedIndeed +6Key ResponsibilitiesOutbound Calling: Contacting potential or existing customers to promote products/services, follow up on leads, or close sales.Inbound Support: Answering incoming calls to handle customer inquiries, address complaints, and provide solutions.Lead Generation & Management: Identifying potential customers and obtaining, updating, and maintaining detailed customer information in the database.Product Knowledge: Studying and understanding product features, benefits, and pricing to effectively address customer questions.Target Achievement: Meeting daily, weekly, or monthly sales quotas and performance metrics.Reporting: Recording details of conversations, sales attempts, or customer issues. BetterteamBetterteam +6Key Skills & RequirementsCommunication: Exceptional verbal communication and interpersonal skills, including proficiency in English and local languages.Persuasion & Negotiation: Ability to influence customers and handle objections professionally.Technical Literacy: Familiarity with CRM software and basic computer applications.Active Listening: Being fully present to understand customer needs.Education & Experience: High school diploma or equivalent is common, with previous sales or customer service experience preferred. RazorpayRazorpay +3
