This is a remote position.
Mail:- [Confidential Information]
telecaller is responsible for initiating or receiving phone calls to sell products, generate leads, or provide customer service. They engage with potential customers, explain services, resolve queries, and maintain detailed, accurate records in databases to support business growth and meet sales targets.
IndeedIndeed +3Key ResponsibilitiesOutbound/Inbound Calls: Making cold/warm calls to prospective clients and answering incoming inquiries.Sales & Lead Generation: Pitching products/services to persuade customers to buy or book appointments.Customer Service: Addressing complaints, troubleshooting issues, and providing information.Data Management: Updating and maintaining accurate customer records, contact details, and call logs in CRM systems.Target Achievement: Meeting daily/monthly targets for call volume, sales, or lead generation.Following Scripts: Adhering to company guidelines and scripts while maintaining a professional, persuasive tone. JobsoidJobsoid +6Required Skills and QualificationsCommunication: Excellent verbal communication and listening skills.Interpersonal Skills: Ability to build rapport, handle rejection gracefully, and remain patient under pressure.Technical Proficiency: Basic computer skills (MS Office, CRM software) and professional telephone etiquette.Experience: Previous experience in telecalling, telemarketing, or customer service is often required.Education: High school diploma or equivalent; higher education can be an advantage.
