International Technical Support - Voice Process

Quess Corp Limited

Bengaluru

1-5 Years

3.5 - 6.5 LPA

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Job Description

Company – HP

Communication- Excellent.

Shift – Day shift.

We are hiring for International Technical Support (Voice Process).

Job Details:

Role: International Technical Support (Voice) (Please avoid help desk or simple tech support.)
Experience: 1–3 Years (1 Years Relevant Experience Mandatory in International customer technical support)
Location: Bangalore (Electronic City / Brookfield) (Candidate will not choose the location)
Process: International & India (Hindi& English) Candidate comms should be excellent and also they know Hindi.

Experience Criteria:

Minimum 1 year of International Call Centre experience in Technical Support
No Desk Support / No Admin Support profiles
Print Support / Desktop Support background acceptable only if technical troubleshooting experience is strong
On-paper relevant experience required (Minimum 1 year in Technical Support)

Technical Skills Required:

Hardware & Desktop Troubleshooting
Networking basics
IP Address configuration
BIOS
Operating Systems (Windows)
Basic printer troubleshooting
Strong technical troubleshooting knowledge (Tech round will be conducted)

Qualification:

Graduate (Mandatory)

Mandatory Documents:

All relieving letters from previous organizations

Interview Details:

Mode: Virtual Drive
Date: Monday, Wednesday
Time: 11:00 AM – 2:00 PM
Rounds: Soft Skills + Operational cum Technical Round

Joining Details:

Immediate Joiners Preferred

Spotlight

Joining goodies, Annual leaves, Rewards & recognition

Education

Bachelor Of Technology (B.Tech/B.E), Bachelor of Dental Surgery (B.D.S), Bachelor of Homeopathic Medicine and Surgery (BHMS), Bachelor of Science (B.Sc), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Applied Science (BAS), Bachelor of Education (B.Ed), Bachelor of Ayurvedic Medicine and Surgery (BAMS), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor Of Pharmacy (B.Pharm), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), MBBS, Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music, Master in Landscape Architecture, Doctor of Ministry, Doctor of Psychology (Psy. D./D. Psych.), Master of Professional Accountancy (MPA), Master of Health Science (MHSc)