International Sales Coordinator

ABOUT UNITILE:

For three decades Unitile continues to shine as a beacon of innovation and trust in the building materials industry. As India's No.1 Raised Access Floor Brand and a proud recipient of Asia's Prestigious Rising Brand (2021) by BARC, we have consistently set industry benchmarks. Our commitment to innovation and quality has earned us a place among India's Top 25 Best Workplaces in Manufacturing 2025, Great Places to Work for Women 2025 and the esteemed Great Place to Work® Certification. These accolades reflect our dedication to fostering a positive, collaborative work culture where employees feel valued, empowered, and motivated to excel. Specializing in modular indoor and outdoor raised flooring systems, structural ceilings, partitions, and acoustics, we enhance spaces with intelligent designs that seamlessly blend form and function. With a proven track record of over 15,000+ clients and over 100 million sq. ft. of successful workplace transformations worldwide, our dynamic team continues to drive innovation and deliver value. As we look ahead, we remain committed to shaping smarter, more sustainable spaces, ensuring that our legacy of excellence continues to thrive for years to come.

YOUR ROLE:

The Sales Coordinator will act as a central execution anchor between the sales team and internal functions (production, logistics, marketing, and material management) to ensure accurate order processing, timely deliveries, and seamless customer support across international markets.

KEY RESPONSIBILITIES:

1. Order Management & Execution Control

• Ensure accuracy of specifications, pricing, and commercial terms

• Coordinate with internal stakeholders (sales, technical, production) for order readiness and approvals

2. End-to-End Order Tracking

• Track orders from booking to dispatch readiness

• Proactively follow up with production, material, and logistics teams to ensure adherence to committed timelines

3. Sales Support (Pre & Post Sales)

• Provide backend support for client inquiries and technical coordination; ensure timely follow up until closure

• Support international sales team with samples coordination, product collaterals, presentations and client submission documents

• Assist in pre-qualification and tender support activities.

4. Inquiry Management & Lead Coordination

• Manage inbound global inquiries (website, email campaigns, calls, social platforms)

• Assign leads to respective sales managers and track progress until closure

5. Market Intelligence & Database Management

• Conduct region-wise market research

• Build and maintain structured databases of potential clients, consultants, and projects

• Support digital marketing campaigns with targeted data

6. MIS, Coordination & Process Efficiency

• Prepare and maintain MIS reports (order status, pipeline tracking, inquiry conversion)

• Ensure accuracy and real-time availability of sales data for management review

• Work closely with Production, Material Management, Logistics, and Marketing

• Improve coordination efficiency and turnaround time

• Identify gaps in order processing workflows and drive improvements

Skills & Competencies

• Ability to multitask, work in a fast-paced environment, and meet deadlines

• Well-organized and responsible with an aptitude in problem-solving

• Self-motivated, quick learner and independent mindset

• Strong analytical and problem-solving ability

• Ability to communicate clearly with strong people skills

Technical Requirements

• Familiarity with ERP systems

• Experience with CRM tools like Zoho CRM, SAP, or Salesforce

• Proficient in MS Excel & reporting

• Comfortable with WhatsApp / Business communication tools

• Exposure to AI tools (preferred)

• Experience working with clients from SEA, GCC, USA/Europe market

Qualification

• Bachelor's Degree (any discipline)

• 5+ years of experience handling similar role

• Preference will be given to candidates from same industry.

Salary would be in line with the experience.

IT'S MUCH MORE THAN WORK HERE AT UNITILE!